GrantWork

Privacy Policy

Last updated: March 15, 2026

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this privacy policy carefully.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Full name, email address, profile picture, and optional details like company name, location, and bio.
  • Communications: Messages you send through support chat, posts, and community interactions.
  • Payment Information: Billing and shipping addresses. Payment processing is handled by Stripe and we do not store full credit card details.
  • Product/Service Data: When you list products, post deals, or create campaigns, you provide details like titles, descriptions, images, and pricing.
  • Preferences: Your interests, age range, focus group preferences, and ad targeting information.

2.2 Information Collected Automatically

  • Usage Data: Pages viewed, time spent, features used, clicks, and interactions within the application.
  • Device Information: Device type, operating system, browser type, IP address, and device identifiers.
  • Location Data: Approximate location based on IP address (not GPS tracking).

3. How We Use Your Information

  • To provide and improve our services
  • To process transactions and send related confirmations
  • To send administrative messages and customer support
  • To match you with relevant ads and campaigns
  • To facilitate peer-to-peer transactions in the marketplace
  • To detect and prevent fraud or illegal activity
  • To comply with legal obligations
  • To send marketing communications (with your consent)

4. Data Sharing

4.1 Public Information

Your profile name, avatar, and public posts are visible to other users of the application. Marketplace listings, business deals, and job postings are publicly searchable.

4.2 Service Providers

We share information with third parties who help us operate the app, including:

  • Stripe: Payment processing. See their privacy policy at stripe.com/privacy
  • Email Service Providers: For transactional and support emails
  • Analytics Providers: To understand app usage patterns

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, privacy, safety, or property.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

  • Active Account Data: Retained while your account is active and for 30 days after deletion.
  • Transaction Records: Retained for 7 years for legal and tax purposes.
  • Support Messages: Retained for 1 year unless legally required longer.
  • Analytics Data: Anonymized data may be retained indefinitely.

6. Your Rights & Choices

6.1 Access & Correction

You can access and update your profile information within the Settings section of the app.

6.2 Account Deletion

You can request account deletion from Settings. Your personal data will be deleted within 30 days. Transactional records may be retained for legal compliance.

6.3 Marketing Communications

You can opt out of marketing emails by clicking "Unsubscribe" in any email or updating your preferences in Settings.

6.4 Cookies & Tracking

We use cookies and similar technologies to enhance your experience. Most browsers allow you to control cookies through their settings.

7. Children's Privacy (COPPA Compliance)

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

If you believe we have collected information from a child under 13, please contact us immediately at criticappsupport@gmail.com.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

You are responsible for maintaining the confidentiality of your account credentials. We recommend using a strong, unique password.

9. Third-Party Links

Our app may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

10. International Data Transfers

Your information may be stored and processed in the United States or other countries. By using our service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the app. Your continued use constitutes acceptance of updated terms.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or report a privacy concern:

  • Email: criticappsupport@gmail.com
  • In-App Support: Use the Support page in the app

13. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information is collected, used, shared, or sold. You have the right to delete and to opt-out of the sale of your personal information.

To exercise these rights, contact us at criticappsupport@gmail.com.

14. EU Data Protection Rights (GDPR)

If you are in the EU, you have the right to access, rectify, erase, restrict processing, and data portability. You also have the right to lodge a complaint with your local data protection authority.